Customer Care Executive
Published date: 2024/01/10
- Location: Ahemdabad , Gujrat , India
Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
Greeting customers in a friendly, professional manner
Answering telephonic and e-mail inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them.
Furnishing members and health care practitioners with details regarding members' benefits.
Extremely Strong Understanding of Voice Customer Service Metrics (Telecalling) & basic understanding of Non Voice (Email & Chat).
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Job Type: Full-time
Salary: ₹15,000.00 - ₹18,000.00 per month
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Greeting customers in a friendly, professional manner
Answering telephonic and e-mail inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them.
Furnishing members and health care practitioners with details regarding members' benefits.
Extremely Strong Understanding of Voice Customer Service Metrics (Telecalling) & basic understanding of Non Voice (Email & Chat).
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Job Type: Full-time
Salary: ₹15,000.00 - ₹18,000.00 per month
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
0 page views
Related listings
-
Customer Care ExecutiveCustomer Care ExecutiveIf interested, kindly share their resume on website or mail at recruitments@sahyadrihospitals.com or call to Qualification: Any Graduate Location: Pune Experience: 1 Year to 5 Years2026/11/10
-
Customer Care ExecutiveCustomer Care ExecutiveMake Cold Calls to Customers. Handle The Outbound Calls. Training Will Be Provided to The Candidate. Candidate Should Be Good in Read and Write and Speak in Hindi and Marathi and English. Need To Call on The Data Provided. Generate Leads and Do the F...2026/11/10
-
Call Center ExecutiveCustomer Care ExecutiveAnswer Incoming Calls and Respond to Customer’s Emails Management and Resolve Customer Complaints Sell Products and Place Customer Orders in the Computer System Identify and Escalate Issues to Supervisors Provide Product and Service Information to Cu...2026/11/10