Customer Care Executive

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Hiring For Jaipur Rajasthan

Position Title: Customer Support Executive

Reports to: Team Leader Function: Operation

Campaign: International Process

Responsibilities:

Provide end-to-end service support to our customers.
Attend to customer queries, issues and grievances over phone, email & live chat.
Work with internal teams to resolve customer issues promptly.
Gather and pass on the feedback from customers to product development teams.
Proactively engage with customers to enhance retention and loyalty.
Meet the high standards of professional conduct, turnaround time and accuracy set by the team
Requirements:

5.5 days working.
Salary – 20k to 27k CTC.
Excellent communication.
Undergraduate can apply.
Rotational Shifts (9 Hours)
Immediate Joiners.
Blended Process(Chat and Voice Process)
Location – Jaipur.
Interview Round: - HR > OPS >Versant
Interview Mode: - Face to Face (Having Telephonic for Outstation Candidates.)
Share Resume at +91-XXXXXXXXXX or iramkhan (Dot) elit (At) gmail (Dot) com

Job Type: Full-time

Salary: ₹20,000.00 - ₹27,000.00 per month

Schedule:

Rotational shift
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Speak with the employer
+91 7037980269

Hiring Insights
Company Name: EBS

Apply

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