Customer Care Executive
Published date: 2024/01/10
- Location: delhi, Delhi, India
Full Job Description
Dear Candidates,
We have an opening for a customer care executive for a UK Based company:
Job Description
Responding to customer queries and complaints in an efficient and professional manner
Escalating customer issues with management when the need arises
Adhering to a company’s policies and procedures when interacting with customers
Following up on customer calls to ensure that that customers are satisfied
Staying up to date regarding a company’s products, services and policies by attending training sessions
Ensuring that they accurately comprehend clients’ requests and issues by confirming and clarifying information
Upselling products and services where possible and actively working towards reaching sales targets
Maintaining accurate customer records in a company’s customer relationship management (CRM) system and completing call logs and reports
Candidate with Fluent in English communication can apply.
Work from home opportunity
Shift timing - Remote working during U.K. hours 08:00 - 16:30
Required Experience- 1-2 Years
Fluent English Communication is Must
Dear Candidates,
We have an opening for a customer care executive for a UK Based company:
Job Description
Responding to customer queries and complaints in an efficient and professional manner
Escalating customer issues with management when the need arises
Adhering to a company’s policies and procedures when interacting with customers
Following up on customer calls to ensure that that customers are satisfied
Staying up to date regarding a company’s products, services and policies by attending training sessions
Ensuring that they accurately comprehend clients’ requests and issues by confirming and clarifying information
Upselling products and services where possible and actively working towards reaching sales targets
Maintaining accurate customer records in a company’s customer relationship management (CRM) system and completing call logs and reports
Candidate with Fluent in English communication can apply.
Work from home opportunity
Shift timing - Remote working during U.K. hours 08:00 - 16:30
Required Experience- 1-2 Years
Fluent English Communication is Must
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