Customer Care Executive
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customer's needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions
Follow communication procedures, guidelines and policies
Job Types: Full-time, Regular / Permanent
Salary: ₹13,000.00 - ₹28,000.00 per month
Generate sales leads
Identify and assess customer's needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions
Follow communication procedures, guidelines and policies
Job Types: Full-time, Regular / Permanent
Salary: ₹13,000.00 - ₹28,000.00 per month
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