Customer Care Executive
Published date: 2024/01/10
- Location: Udaipur, Rajasthan, India
Job Name: Customer Care Executive
Job Role: Executive
Industry: Engineering
Job Location: Udaipur (Rajasthan)
Job Type: Full Time
Experience: 1- 3 year
Salary: Best in the industry
Education: Any Graduate
Job Summary:
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
Job Description:
Ability to Handle Customer. Proficiency in Calls and response to customers. Good understanding of SAP system and working. Familiar with Computer proficiency with MS-Excel and Word. Compatible with Outlook mailing and procedures. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team
Job Role: Executive
Industry: Engineering
Job Location: Udaipur (Rajasthan)
Job Type: Full Time
Experience: 1- 3 year
Salary: Best in the industry
Education: Any Graduate
Job Summary:
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
Job Description:
Ability to Handle Customer. Proficiency in Calls and response to customers. Good understanding of SAP system and working. Familiar with Computer proficiency with MS-Excel and Word. Compatible with Outlook mailing and procedures. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team
0 page views
Related listings
-
Customer Service/ Call Centre/ BPO Jobs in Jaipur CALL...BPOCustomer Service/ Call Centre/ BPO Jobs in Jaipur CALL Keywords / Skills : Domestic Voice Support, international, Call Center, Voice Process, Inbound, Fresher, Outbound Process, BPO, Accent Education: Any graduate, B.A, B.B.A, BCA, B.Sc, CA, Class 12...2026/11/09
-
Tell Caller | BPO Executive | BPO Jobs | Customer Care... JaipurBPOe need 80 tell caller | bpo executive | bpo jobs | customer care executive for internation process at jaipur location. If you are interested, please call us +91-xxxxxxxxxx Job type: full-time Salary: ₹12,000.00 - ₹15,000.00 per month Schedule: Day sh...2026/11/09
-
DISH TV Customer Service/ Call Centre/ BPO Jobs in... JaipurBPOApply on Post Free Job Website | Search Job For Free DISH TV Customer Service/ Call Centre/ BPO Jobs in... Jaipur tiptojob.com Jaipur, Rajasthan Apply on Post Free Job Website | Search Job For Free 16 hours agoFull–time time DISH TV Customer Service/...2026/11/09