Customer care executive
Published date: 2024/01/10
- Location: Rajasthan , Jaipur , India
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Types: Full-time, Fresher
Salary: ₹15,000.00 - ₹35,000.00 per month
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Required)
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Types: Full-time, Fresher
Salary: ₹15,000.00 - ₹35,000.00 per month
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Required)
6 page views
Related listings
-
Infosys BPM Recruitment for Data Process at JaipurBPOINFOSYS BPM is hiring for Data Process for Jaipur location Experience: Fresher's and experienced up to 2 years Qualification: BA, BSc, MSc, BCA, BBA, MBA, MA Shifts: Flexible with 24x7 shifts2026/11/09
-
BPO Jobs in Jaipur | Call Centre Jobs Jaipur ...BPOBPO Jobs in Jaipur | Call Centre Jobs Jaipur | Customer Care Jaipur Job Description Eligibility : 1. Good Communication Skills 2. Should be Graduates or Under Graduates in any stream. 3. Any Graduates 2014 & 15 passed out can also appear even wit...2026/11/09
-
Office assistantBPOGirNest provides high-quality, natural, affordable, and minimally processed Desi A2 Gir Cow Ghee directly Responsibilities:Handling incoming calls and other communications.Managing filing system.Recording information as needed.Greeting clients and vi...2026/11/09