Customer Care Executive

Published date: 2024/01/10
  • Location: Gurugram, Haryana, India
PRIMARY DUTIES AND RESPONSIBILITIES:
• Follow procedures methodically to accurately respond to customers on Call.
• Provide quotes and information to customers related to their product.
• Provide information including Delivery time and other queries related to product.
• Fulfill invoice requests on purchased products.

Educational Qualification: Intermediate/Graduates

ELIGIBILITY:
• 0 to 1 Year (BPO Ecommerce client)
• Should have a minimum 6 months experience in BPO. Freshers also considered
• Should be proficient in spoken and written English & Hindi
• All agents to be cross skilled to manage all channel interactions

Job Type: Full-time

Salary: ₹17,000.00 - ₹19,000.00 per month

Schedule:
• Rotational shift

Ability to commute/relocate:
• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred
Company Name: dazzlelect

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