Customer Care Executive
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
1) Grad/Undergrad with minimum 6 month of experience in chat process in previous role/s 2) An advisor will be responsible for handling inbound customer queries (Inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and complaints) using the live chat channel. 3) Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact. 4) Excellent communication skills , written and verbal. Problem Solving Skills. Build a logical approach to address problems. 5) Basic levels of computer proficiency. Working knowledge of MS Office applications like Word & Excel 6) Experience of working in live chat processes or customer services or Telecoms industry (desirable) 7) 18 hours/7 days rotational shift. 8) Strictly WORK FROM OFFICE ONLY 9)Required Immediate Joiners Salary: 3.00 - Up to 4.00lpa (Approx.) Facility : Both Side Cab (Only Hiring Zone) For Information You Can Contact HR Ashish Kaushal 8700176740 [Confidential Information
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