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Customer Care Executive

Published date: 2026/11/08
  • Location: Noida, Uttar Pradesh, India
Raise Tickets internally - Follow up with internal team to resolve complain tickets - Track Non Deliverable Returns (NDR) on shipper’s portal and organize deliveries by coordinating between customer and shipping agency - Identifying and Handling claims with logistics partner - Validate each COD orders by calling clients - Call abandoned cart customers for cart recovery - Handle all Returns from the customers as per the process - Handle all RTO Returns of online orders - Handle B2B wholesale...
Company Name: FFAB CREATTIONS PVT LTD

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