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Customer Care Executive

Published date: 2026/11/08
  • Location: Noida, Uttar Pradesh, India
Job Description:

· Manage calls, emails, chats, and resolve issues in an efficient manner.

· Provide answers to questions related to products and other policies of Lakshita.

· Respond quickly and professionally to all customer inquiries regarding product status requests, order cancellation, returns, exchange, product returns, and refund issues.

· Follow Lakshita’s customer service guidelines and procedures under minimal supervision.

· Maintain daily recordings of calls, issues, and resolutions.

Mandatory Skills

· Good communication and interpersonal skills.

· Must have a friendly tone and a helpful approach.

· Ability to multi-task, set priorities, and manage time effectively.

· Computer knowledge is a must.

· Fashion taste in ethnic will be an added merit.

Location: Sector 132, Noida

Salary: CTC up to 25K
Company Name: Lakshita Fashion Pvt. Ltd

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