Customer Care Executive

Published date: 2026/11/08
  • Location: Ahmedabad, Gujarat, India
Full Job Description
Responsibilities:

Receive inbound calls

To obtain full understanding of what information is being requested.

Document all calls with regards to participant inquires accurately using Call Tracking System.

Monitor Call Tracking for responses from administrative team so call returns are done in a timely

Knowledge of products Provide quality customer service on every call.

Communicate clearly and effectively with customer.

Promote good listening skills. Manage length of calls.

Listen to and critique recorded conversations for purposes of improving customer skills.

Organize and prioritizes duties.

Education : any graduate

Job Location : Ahmedabad

Experience : 0 - 6 Month

Job Types: Full-time, Regular / Permanent

Salary: ₹8,000.00 - ₹18,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Preferred)
Experience:

Customer service: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
Company Name: Appstech Solution

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