Customer Care | BPO | Work From Office | Full Time
Published date: 2024/01/10
- Location: PimpriChinchwad, Maharashtra, India
What you'll do-
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Establishing a positive rapport with all clients and customers via phone.
• Interacting with customers to ensure they have a desirable and shareable experience.
What we need-
• Any 12th pass-out with excellent English communication can apply.
• Must be fluent in English.
• Communication and thought process has to be good.
• Must be comfortable working from office.
Role: Customer Service
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Establishing a positive rapport with all clients and customers via phone.
• Interacting with customers to ensure they have a desirable and shareable experience.
What we need-
• Any 12th pass-out with excellent English communication can apply.
• Must be fluent in English.
• Communication and thought process has to be good.
• Must be comfortable working from office.
Role: Customer Service
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
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