Customer Care Assoicate
Published date: 2026/11/06
- Location: Surat, Gujarat, India
• Ensuring maximum conversion of walk in by attending each and every customer.
• Assisting the customers by understand their needs and closing the sale accordingly.
• Increasing the ticket Size by Cross selling and Up-selling.
• Planning and striving to achieve the sales target of the assigned section.
• Taking active feedback from customers through suggestions forms, tablets.
• Educating Customers about the First Citizen Program and ensuring maximum conversions.
• Educating Customers on the mobile app and ensuring maximum downloads.
• Educating the customers on the new promotions & offers.
• To ensure timely closures of all processes related to inventory management and control.
• To receive stocks on floor and display them as per VM norms.
• To maintain the display, ensure proper ironing, folding, piling, colour blocking etc as per VM norms.
• To ensure cleanliness and upkeep of the assigned section.
• Customers and ensure excellent customer service
• Ensuring safety of merchandising through 100 % tagging.
• Cashiering / billing as per the billing process.
• Attend training as per the training schedule and complete all online certifications as per timeline
• Assisting the customers by understand their needs and closing the sale accordingly.
• Increasing the ticket Size by Cross selling and Up-selling.
• Planning and striving to achieve the sales target of the assigned section.
• Taking active feedback from customers through suggestions forms, tablets.
• Educating Customers about the First Citizen Program and ensuring maximum conversions.
• Educating Customers on the mobile app and ensuring maximum downloads.
• Educating the customers on the new promotions & offers.
• To ensure timely closures of all processes related to inventory management and control.
• To receive stocks on floor and display them as per VM norms.
• To maintain the display, ensure proper ironing, folding, piling, colour blocking etc as per VM norms.
• To ensure cleanliness and upkeep of the assigned section.
• Customers and ensure excellent customer service
• Ensuring safety of merchandising through 100 % tagging.
• Cashiering / billing as per the billing process.
• Attend training as per the training schedule and complete all online certifications as per timeline
0 page views
Related listings
-
Customer Support Executive Jobs Opening in Votiko at SuratCustomer CareResponsibilities:- - Work experience as a Customer Service Trainer or similar role- Experience in sales or customer service positions is a plus- Knowledge of Learning Management Software (LMS) - Excellent communication and presentation skills Locatio...2026/11/06
-
Customer Services ProfessionalCustomer CareSiemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process...2026/11/06
-
Voice Customer SupportCustomer CareJob Description Immediately Required Non-voice and Voice Customer Support in Our Company, designation: Customer Support Executive. qualification: Intermediate/graduate/post Graduate. language : English Mandatory experience: 0-5years. freshers Can als...2026/11/06