Customer Care Associate @Ahmedabad
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
1. Customer Service
• The host has to approach Customers with a smile, greet him cheerfully and understand his needs empathetically.
• He/ She has to listen actively all queries and objections of the customer and handle them efficiently to the satisfaction of the customer.
• The host has to religiously obtain customer’s valued feedback and data in the prescribed format.
• The host has to maintain customer database with product details in the follow up register.
• The role involves writing down customers’ requirement, which may not be available and ensure availability of such stock and give immediate feedback to the customers.
• The role includes listening actively to all Customer Queries, Suggestions, Grievance and Complaints and redressing them effectively.
• The host has to deal effectively with angry or discourteous Customers in a polite, but firm manner.
• The host has to develop and retain loyal customers by developing effective relations and maintaining their database and being in touch.
• Exit interview of the customers who have not purchased and share feedback with the SM.
Job Type: Full-time
Salary: ₹18,000.00 - ₹19,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Speak with the employer
+91 6353076225
• The host has to approach Customers with a smile, greet him cheerfully and understand his needs empathetically.
• He/ She has to listen actively all queries and objections of the customer and handle them efficiently to the satisfaction of the customer.
• The host has to religiously obtain customer’s valued feedback and data in the prescribed format.
• The host has to maintain customer database with product details in the follow up register.
• The role involves writing down customers’ requirement, which may not be available and ensure availability of such stock and give immediate feedback to the customers.
• The role includes listening actively to all Customer Queries, Suggestions, Grievance and Complaints and redressing them effectively.
• The host has to deal effectively with angry or discourteous Customers in a polite, but firm manner.
• The host has to develop and retain loyal customers by developing effective relations and maintaining their database and being in touch.
• Exit interview of the customers who have not purchased and share feedback with the SM.
Job Type: Full-time
Salary: ₹18,000.00 - ₹19,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Speak with the employer
+91 6353076225
0 page views
Related listings
-
International Email SupportCustomer Carerequired candidate profile- graduates required- fluent english needed- excellent communication skills- rotational shifts khushi- 9993688280 khushi04.gautamconsultancy no space2026/11/10
-
Work From Home: Customer Care Executive Voice Process (INDSQJ #17304)Customer CareWe are hiring for Work From Home: Customer Care Executive Voice Process as full time in our company. We are looking for hard working and honest employees for our company. If you are eligible apply for Interview. For any information you can contact to...2026/11/10
-
Customer Support Executive In Ahmadabad (INDSQJ #31270)Customer Care? Identify and assess customers' needs to achieve satisfaction. ? Interact and resolve customer queries via emails and calls. ? Build sustainable relationships and trust with customer accounts through open and interactive communication. ? Provide acc...2026/11/10