Customer Care Associate
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
The sales of the retail store depends on how well the customers are greeted when they enter the store and how are
they made to select the apparel of their choice from those that are displayed. The CCAs provide the proper experience
to the customers, and they also have to deal with the visual merchandisers for proper display at the stores, maintain
the inventory check, and have to report to the store manager providing him all the details of the store.
The challenges faced by the CCAs currently are:
Long standing hours, leaves and no weekly off in certain cases
Housekeeping staff does not agree with the staff in certain cases
Compa-ratio is less than 1 in the case of CCAs due to the presence of foreign brands
Some customers are really rude, some come just for recreational/ window shopping
Job Types: Full-time, Regular / Permanent
Salary: ₹9,790.03 - ₹29,674.09 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Flexible shift
• Morning shift
• Rotational shift
Supplemental pay types:
• Commission pay
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Customer service (Preferred)
• 4years (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred
they made to select the apparel of their choice from those that are displayed. The CCAs provide the proper experience
to the customers, and they also have to deal with the visual merchandisers for proper display at the stores, maintain
the inventory check, and have to report to the store manager providing him all the details of the store.
The challenges faced by the CCAs currently are:
Long standing hours, leaves and no weekly off in certain cases
Housekeeping staff does not agree with the staff in certain cases
Compa-ratio is less than 1 in the case of CCAs due to the presence of foreign brands
Some customers are really rude, some come just for recreational/ window shopping
Job Types: Full-time, Regular / Permanent
Salary: ₹9,790.03 - ₹29,674.09 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Flexible shift
• Morning shift
• Rotational shift
Supplemental pay types:
• Commission pay
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Customer service (Preferred)
• 4years (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred
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