Customer Care
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Respond to customer queries in a timely and accurate way, via phone, email, chat, and other channels.
Verification of customer's orders with its purchased product and address with pin code
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide timely resolution
Gather customer feedback and share it with our Product, Sales, and Marketing teams
Coordinate with Delivery Partners for arranging timely delivery of products
Verification of customer's orders with its purchased product and address with pin code
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide timely resolution
Gather customer feedback and share it with our Product, Sales, and Marketing teams
Coordinate with Delivery Partners for arranging timely delivery of products
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