Customer Care

Customer Service Profile It is an omnichannel company operates in and serves 170 markets It connects the biggest and most respected brands on the planet with their customers by providing customer care technical support customer acquisition digital solutions analytics backoffice and other specialized services to ensure consistently positive customer interactions Position Title Customer Support Executive Reports to Team Leader Function Operations Location Jaipur Rajasthan India Campaign International Process Responsibilities Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns Builds customer loyalty and value through effective account management identifying and providing offers for appropriate additional products features and services and collecting past due balances Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service Meets department productivity and quality standards Appropriately disburses adjustments and account credits in accordance with policy Approaches each call with a cando mindset and treats each customer with respect courtesy and a genuine desire to help Completes training requirements to learn new skills and processes grow knowledge of systems and develop proficiency on company values organizational requirements and competencies needed for the Expert role Requirements 5 5 days working Salary up to 25CTC Excellent communication Undergraduate can apply Chat process Rotational Shifts 9 Hours Immediate joiner Face to face Interviews Only Interview Mode HR OPS Interested candidates can coordinate with Recruiters for fixing interview 10AM 5PM Sahil Saxena 91 7599 810 837