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Customer Care

Published date: 2026/11/06
  • Location: Udaipur, Rajasthan, India
Urgently hiring

Location : Udaipur

Walk IN – 25th August – 28th August , Between 10 AM to 5 PM

44, Amar Niwas, Opp. M.B. College, Kumharon Ka Bhatta, Central Area, Udaipur, Rajasthan 313001, Udaipur, Rajasthan 313001

1.0. Role Objective

1.1. Manage inbound and outbound calls in a specified timely manner.

1.2. Identify patients’ need, clarify information, research every issue and provide solutions and/or alternatives.

1.3. Build sustainable relationships and engage patients by taking the extra mile.

1.4. Keep records of all conversations in our call center database in comprehensible way.

1.5. Meet personal/team qualitative and quantitative targets.

1.6. Responsible to convert maximum leads received.

1.7. Maintain the accurate level of quality in each call.

1.8. Guiding the patients throughout the treatment.

1.0. FUNCTIONAL SKILL SET REQUIRED

1.1. Deep knowledge of a company’s products or services.

1.2. Attention to detail

1.3. Clear and effective communication

1.4 Empathy

1.5. Patience

1.6. Positive attitude

1.7. Influencing skills

1.8. Knowledge of working on telephony system and CRM software.

EXPERIENCE

2-3 Years of experience in customer care department

QUALIFICATION

Graduate

Job Types: Full-time, Walk-In

Salary: ₹12,000.00 – ₹15,000.00 per month

Benefits:

Health insurance

Education:

Bachelor’s (Preferred)

Work Remotely:

No

Speak with the employer

+91 7412077829

Tagged as: Job in Udaipur

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