Customer Account Manager
Published date: 2024/01/10
- Location: Jaipur, India
Build and maintain strong relationships with existing clients, acting as the primary point of contact for their needs and inquiries.
• Proactively identify opportunities to upsell and cross-sell our products to maximize client satisfaction and revenue generation.
• Develop a deep understanding of clients' businesses, industry trends, and market dynamics to provide strategic insights and recommendations.
• Collaborate with internal teams, including sales, marketing, and product development, to ensure seamless delivery of products and exceed client expectations.
• Keep abreast of competitor activities and market trends to identify new business opportunities and develop effective sales strategies.
• Prepare sales reports and forecasts, track key performance indicators, and provide regular updates to management.
• Self-motivated, proactive, and able to work independently as well as in a team environment. Proficiency in CRM software and MS Office suite.
• Proactively identify opportunities to upsell and cross-sell our products to maximize client satisfaction and revenue generation.
• Develop a deep understanding of clients' businesses, industry trends, and market dynamics to provide strategic insights and recommendations.
• Collaborate with internal teams, including sales, marketing, and product development, to ensure seamless delivery of products and exceed client expectations.
• Keep abreast of competitor activities and market trends to identify new business opportunities and develop effective sales strategies.
• Prepare sales reports and forecasts, track key performance indicators, and provide regular updates to management.
• Self-motivated, proactive, and able to work independently as well as in a team environment. Proficiency in CRM software and MS Office suite.
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