Customer Account Manager

We are looking to hire customer-account managers to utilise inbound and outbound telephone calls to achieve sales targets. The account manager's responsibilities include converting leads through telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You have to be updated with relevant information regarding the news and updates on policies affecting the company and its functioning. You should also be able to liaise with the appropriate departments to resolve customer complaints.

To be successful as an account manager, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing account manager should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Job Types: Full-time, Fresher, Regular / Permanent

Salary: ₹13,649.64 - ₹20,000.00 per month

Benefits:

Flexible schedule

Day range:

Monday to FridayWeekend availability

Shift:

Day shiftFixed shift

Supplemental pay types:

Bonus payPerformance bonus

Travel requirement:

No travel

COVID-19 considerations:
Limited to No Face to Face interaction with customer, personally office is careful of symptoms and adheres to government protocols

Ability to commute/relocate:

Gurgaon - 122001, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Do you own a laptop and can use it for office work ?

Education:

Bachelor's (Preferred)

Language:

English (Required)Hindi (Preferred)

Speak with the employer
+91-XXXXXXXXXX