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CSE (Customer Support Executive)

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
RESPONSIBILITIES:
• overseeing a group of agents who provide customer service.
• monitoring the client-service procedure.
• resolving issues raised by customers about complaints.
• establishing guidelines and processes.
• Organising service delivery training and standardisation.
• choosing and employing fresh employees.
• keeping an eye on the team's and individual representatives' work.
• conducting customer-based quality assurance surveys and giving employee feedback.
• Improve product knowledge to improve client service.
• preserving a nice workplace for your workers.

Job Type: Full-time

Salary: Up to ₹19,000.00 per month

Schedule:
• Day shift

Speak with the employer
+91 6263243597
Company Name: Journey konnects

Apply

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