CSA (Customer Service Associate)

Published date: 2024/01/10
  • Location: Ahmedabad, Gujarat, India
Full Job Description
ROLES AND Responsibilities:

 Calling active and budding clients, Inbound.
 Answering phones and explaining the product and services offered by the company.
 Regular following up with the customer.
 Contacting existing customers as well as prospective customers
 Maintaining the database of the customers on a regular basis.
 Obtaining customer information and other relevant data.
 Resolving queries and issues related to the products and services.
 Suggesting solutions based on customer’s needs and requirements.

Desired Candidate Profile
 Great interpersonal skills.
 Should be well versed in English.
 Strong organizational skills.
 Outstanding problem-solving skills.
 Hard-working individual.
 Ability to handle pressure.

Job Types: Full-time, Regular / Permanent
Company Name: HIRD LLC Jaipur, Rajasthan

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