CSA (Customer Service Associate)
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Full Job Description
ROLES AND Responsibilities:
Calling active and budding clients, Inbound.
Answering phones and explaining the product and services offered by the company.
Regular following up with the customer.
Contacting existing customers as well as prospective customers
Maintaining the database of the customers on a regular basis.
Obtaining customer information and other relevant data.
Resolving queries and issues related to the products and services.
Suggesting solutions based on customer’s needs and requirements.
Desired Candidate Profile
Great interpersonal skills.
Should be well versed in English.
Strong organizational skills.
Outstanding problem-solving skills.
Hard-working individual.
Ability to handle pressure.
Job Types: Full-time, Regular / Permanent
ROLES AND Responsibilities:
Calling active and budding clients, Inbound.
Answering phones and explaining the product and services offered by the company.
Regular following up with the customer.
Contacting existing customers as well as prospective customers
Maintaining the database of the customers on a regular basis.
Obtaining customer information and other relevant data.
Resolving queries and issues related to the products and services.
Suggesting solutions based on customer’s needs and requirements.
Desired Candidate Profile
Great interpersonal skills.
Should be well versed in English.
Strong organizational skills.
Outstanding problem-solving skills.
Hard-working individual.
Ability to handle pressure.
Job Types: Full-time, Regular / Permanent
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