CSA (Customer Service Associate)

CSA (Customer Service Associate)
HIRD LLC - Jaipur, Rajasthan
Job details
No matching job preferences
Salary
₹10,000 - ₹15,000 a month
Job type
Full-time
Regular / Permanent
Remote
Shift and schedule
Weekend availability
Night shift
Rotational shift
Evening shift
Day shift
Benefits & Perks
Work from home, Provident Fund
Qualifications
Higher Secondary(12th Pass) (Required)

Customer service Associate: 1 year (Required)

English (Required)

Benefits
Pulled from the full job description
Provident Fund
Work from home
Full Job Description
ROLES AND Responsibilities:

 Calling active and budding clients, Inbound.
 Answering phones and explaining the product and services offered by the company.
 Regular following up with the customer.
 Contacting existing customers as well as prospective customers
 Maintaining the database of the customers on a regular basis.
 Obtaining customer information and other relevant data.
 Resolving queries and issues related to the products and services.
 Suggesting solutions based on customer’s needs and requirements.

Desired Candidate Profile
 Great interpersonal skills.
 Should be well versed in English.
 Strong organizational skills.
 Outstanding problem-solving skills.
 Hard-working individual.
 Ability to handle pressure.

Job Types: Full-time, Regular / Permanent

Schedule:

Rotational
Ability to commute/relocate:

Gurgaon, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

International Voice Process(minimum 6 months)
Language:

Excellent English (Preferred)
Speak with the +91-XXXXXXXXXX]

Please contact:8320921346

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Provident Fund
Work from home
Schedule:

Day shift
Evening shift
Night shift
Rotational shift
Weekend availability
Supplemental pay types:

Performance bonus
Quarterly bonus
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Customer service Associate: 1 year (Required)
Language:

English (Required)
Speak with the employer
+91 8320921346