CRM Executive(Jaipur candidates only)
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
The CRM Executive will focus on establishing business relationships with clients along with concern handling and maintaining availability on all channels of communication during working hours.
Responsibilities
• Establishing business relations with client serving as single point of contact for all arising concerns
• Engaging clients via phone/ whatsapp and email for seamless communication
• Taking ownership of client's concern and providing end to end solution along with follow up to keep a check on the resolution given
• Initiating fresh calls on assigned clientele on a daily basis, as per the assigned target
• Serving as sales support for renewal of all contracts assigned, basis monthly inflow
• Customer Satisfaction being the most important aspect of the overall performance and has to be kept intact
• Coordinate closely with other back room departments for seamless functionalities.Roles and Responsibilities
Qualifications
• Experience as a customer support special or similar CS role.
• Graduation is a must.
• Familiarity with any CRM software is a plus
Responsibilities
• Establishing business relations with client serving as single point of contact for all arising concerns
• Engaging clients via phone/ whatsapp and email for seamless communication
• Taking ownership of client's concern and providing end to end solution along with follow up to keep a check on the resolution given
• Initiating fresh calls on assigned clientele on a daily basis, as per the assigned target
• Serving as sales support for renewal of all contracts assigned, basis monthly inflow
• Customer Satisfaction being the most important aspect of the overall performance and has to be kept intact
• Coordinate closely with other back room departments for seamless functionalities.Roles and Responsibilities
Qualifications
• Experience as a customer support special or similar CS role.
• Graduation is a must.
• Familiarity with any CRM software is a plus
0 page views
Related listings
-
ExecutiveCustomer Care ExecutiveResponsibilities:A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. The only aim is to ensure customer satisfaction by fulfilli...2026/11/10
-
MIS ExecutiveCustomer Care Executive_Roles and Responsibilities - _ Advance Excel (V-lookup, Pivot table, Conditional formatting, All excel shortcuts, Macros etc) Must have core documentation exposure. Preparing Monthly exception reports for pending items for monitoring/completion and ...2026/11/10
-
MT RTR-HMS028691Customer Care ExecutiveWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact fa...2026/11/10