Crm Executive
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Responsible for sending daily cheques to banks for clearance
Handling MIS for collection tracker
Updating payment entries NEFT/RTGS/Cheque details records
Scanning and uploading cheques into the systems
Calling customers for Payment collections
Generating payment receipts, scanning, dispatching/Emailing it to the customers
Sending Demand letters to the customers as per cost sheets
Co-ordinating with banks/Accounts team for payment updating
Sending daily collection reports to the management
Filing/Record keeping of cheques payment details and IOM Deposit slips copies
Co-ordinating with Facility management team and Vendors/Execution Engineering team for work completion of flats
Handling possession related activities
Preparing all documents related to possession
Meeting clients for queries related flats
Responsible for daily payment entries into the collection tracker and into Far-vision
Maintaining/Updating records for daily possessions kits/Key handover
Drafting intimation letters, Payments receipts, LOI, IOD, Allotments Letters, Demand letters, etc and dispatching it to customers
Calling up customers for payments collections
Updating project status to customers via Emails and calls
Coordinating with other teams like Legal team, Accounts, Administration to get information.
Scanning all important documents, Cheques and updating payments records in to CRM
Meeting clients if necessary to sort out their queries
Solving customer queries via email and calls.
Prioritising important tasks and ensuring they get done first and get done properly.
Improving product quality, customer communications and staff cooperation.
Handling MIS for collection tracker
Updating payment entries NEFT/RTGS/Cheque details records
Scanning and uploading cheques into the systems
Calling customers for Payment collections
Generating payment receipts, scanning, dispatching/Emailing it to the customers
Sending Demand letters to the customers as per cost sheets
Co-ordinating with banks/Accounts team for payment updating
Sending daily collection reports to the management
Filing/Record keeping of cheques payment details and IOM Deposit slips copies
Co-ordinating with Facility management team and Vendors/Execution Engineering team for work completion of flats
Handling possession related activities
Preparing all documents related to possession
Meeting clients for queries related flats
Responsible for daily payment entries into the collection tracker and into Far-vision
Maintaining/Updating records for daily possessions kits/Key handover
Drafting intimation letters, Payments receipts, LOI, IOD, Allotments Letters, Demand letters, etc and dispatching it to customers
Calling up customers for payments collections
Updating project status to customers via Emails and calls
Coordinating with other teams like Legal team, Accounts, Administration to get information.
Scanning all important documents, Cheques and updating payments records in to CRM
Meeting clients if necessary to sort out their queries
Solving customer queries via email and calls.
Prioritising important tasks and ensuring they get done first and get done properly.
Improving product quality, customer communications and staff cooperation.
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