Counter Sales Executive
Published date: 2026/11/09
- Location: Turner Road, Mumbai, Maharashtra, Maharashtra, India
Welcome & direct customers
Provide accurate information on our Jewellery (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products within the store
Ensure display & VM are fully stocked
Manage returns of merchandise
Service our Loyalty Program Clients
Promote Saving Programs to all walk-in clients
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Job Requirements
Minimum 1 year of experience in Jewellery
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Followup with Walk-in clients for closure of sales
Knowledge of inventory stocking procedures
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Job Types: Full-time, Regular / Permanent
Provide accurate information on our Jewellery (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products within the store
Ensure display & VM are fully stocked
Manage returns of merchandise
Service our Loyalty Program Clients
Promote Saving Programs to all walk-in clients
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Job Requirements
Minimum 1 year of experience in Jewellery
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Followup with Walk-in clients for closure of sales
Knowledge of inventory stocking procedures
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Job Types: Full-time, Regular / Permanent
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