Content Moderator - BPO/Online (1-3 yrs)
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Content Moderation / Content Moderator( Organize, categorize, and publish content and information using specific tools and channels
- Review, classify and/or eliminate highly sensitive content
- Understand and remain updated on changing client policies and guidelines
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon turnaround times and standards of quality
- Serve as an advocate for the user community
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Review, classify and/or eliminate highly sensitive content
- Understand and remain updated on changing client policies and guidelines
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon turnaround times and standards of quality
- Serve as an advocate for the user community
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
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