Consultant Specialist/IT Infrastructure Delivery

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

In this role, you will:

Impact on the Business/Function-
Co-ordinate management of the existing implementations across the group, ensuring standard processes are used throughout.
Design and implement new Voice Biometrics solutions across the markets based on Business requirements.
Responsible for providing 24*7 / On Call support with the help of geographically spread Team
Participate and own CTB implementation for Voice Biometrics components as per the schedule
Ensure maintenance of the products in line with standards defined by Global Architecture Team
Oversee regular patching exercises as driven by ITID Service Management
Responsible for maintenance, renewal of contract(s) with Vendors for specific/applicable technologies
Customers / Stakeholders-
Maintains liaison with customers to understand business requirements and translates them into IT designs.