Collections Specialist I - MUMBAI
Published date: 2026/11/07
- Location: Mumbai, Maharashtra, India
Successful Collections Specialists balance their focus on business results with offering options and finding solutions to help our customers. They also:
Are able to collect on past due accounts
Are very comfortable communicating with customers in a metrics-driven environment
Are able to navigate multiple technologies while staying engaged with our customers
Possess excellent negotiation and decision making skills; in addition to strong communication skills
Possess strong customer focus with the ability to have detailed conversations with our customers
Treat customers with respect and respond with empathy
Demonstrate sensitivity and compassion in difficult situations
Demonstrate personal excellence including punctuality, integrity and accountability
Have the ability to work independently and in a team environment
Think critically and exercise independent judgement
If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we will:
Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more
Invest in you with industry leading training, coaching, and development
Provide opportunities for professional growth and advancement
Provide a work environment of high-energy people that are trained, coached, focused, and driven
Provide paid classroom and on the job training that start on day 1
Respect and value diversity, integrity, and teamwork
Are able to collect on past due accounts
Are very comfortable communicating with customers in a metrics-driven environment
Are able to navigate multiple technologies while staying engaged with our customers
Possess excellent negotiation and decision making skills; in addition to strong communication skills
Possess strong customer focus with the ability to have detailed conversations with our customers
Treat customers with respect and respond with empathy
Demonstrate sensitivity and compassion in difficult situations
Demonstrate personal excellence including punctuality, integrity and accountability
Have the ability to work independently and in a team environment
Think critically and exercise independent judgement
If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we will:
Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more
Invest in you with industry leading training, coaching, and development
Provide opportunities for professional growth and advancement
Provide a work environment of high-energy people that are trained, coached, focused, and driven
Provide paid classroom and on the job training that start on day 1
Respect and value diversity, integrity, and teamwork
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