Collection Manager-CD

Bank Job Vacancy in Ahmedabad
Job Details

Hiring Organization
HDFC Bank

Post Name
Collection Manager-CD

Qualification
Any Graduate, Post Graduate

Industry
Private

Employment Type
Full Time

Work Hours
8 Hours

Salary
37613/- To 47613/- Per Month

Location
Ahmedabad, Gujarat, India 380008

Job Description

Receivables Management Manage and deliver portfolio indicators including 30 plus delinquency, and NPA management.
Achieve Baseline Collection Efficiency (CE) Targets rolled out for the State/Region and Improve Upon.
Analyzing the existing strategies and bringing in new strategies, if required.
Bucket-wise resolution rates to be monitored Achieve Baseline Collection Efficiency (CE) Targets rolled out People Management Ensure optimum staff Hiring in line with approved ACRs Tracking and analyzing the productivity of the team members.
Giving motivation to the team and ensuring high morale.
Understanding of Training needs & to ensure relevant training for all team members Process Management All Banks process to be adhered to in totality in Unit performance Uploading of trails on web collections Agency management (HDB) as per banks processes CRM resolutions within defined TAT and process Increase Digital Payments to reduce cost.
Personal development Build and maintain relationships with peers, superiors, and clients.
Keep all members of the team informed of issues affecting the success of the business.
Personal initiatives w.
portfolio control, customer response, etc.
Time management, negotiation skills, Business acumen.

Skills

Sufficient hands-on work experience of min. 2 years and above in the financial industry.
Should have managed a team of agency staff/outsourced staff demonstrating a high level of competence.
Should be mature enough to handle customer and agency executives/vendors' pressurized situations and ensure targets /deadlines.
Should be mature enough to handle people in pressurized situations and ensure targets /deadlines are met.
Should possess good communication skills.
Good leadership quality and molding and supporting the team for desired results as per management expectations(for agencies/off-rolls staff).
Should be able to handle deadlines and compliance items.
Should be good on follow-up and accomplishment of targeted achievements.

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