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Collection Manager-Business Loan

Published date: 2026/11/07
  • Location: Kolkata, West Bengal, India
Job Description Job Title - Collection Manager Place of work - Kolkata Business Unit - Retail Banking Function - Collections Job Purpose: The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the inhouse team associated with the company in their assigned territory. The role bearer is responsible for efficiently achieving the targets given. Ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities: Responsible for managing and undertaking collections process for Business Loan collectionthat have been assigned Regularly track the portfolio for specific buckets for the assigned area Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/ in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications: Graduate - Any Post Graduate - Any Experience: Minimum of 3 or more years of experience in collections
Company Name: IDFC FIRST Bank

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