Collection Manager

Job details
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Salary
₹5,00,000 - ₹6,00,000 a year
Job type
Full-time
Regular / Permanent
Shift and schedule
Day shift
Benefits & Perks
Provident Fund, Paid sick time
Qualifications
Total work: 5 years (Required)

Benefits
Pulled from the full job description
Paid sick time
Provident Fund
Full Job Description
Job Title: Collection Manager

Job Overview: The Collection Manager will be responsible for overseeing the overall collection operations of the company. The manager will work closely with the associates and field collection team to ensure timely recovery of outstanding payments from clients. The Collection Manager will also be responsible for handling our clients who are NBFC and Banks that outsource their collection activities to us. Additionally, the Collection Manager will also be responsible for exploring new avenues for collection agency tie-ups to enhance the company's collection capabilities.

Key Responsibilities:

Develop Field Collection team across geographies
Supervise and manage agency and field collection team to ensure timely and effective recovery of outstanding payments from clients.
Monitor and track collection activities of the team to ensure the targets are met and the collection process adheres to company policies and guidelines.
Identify areas of improvement in the collection process and provide necessary recommendations to enhance collection capabilities.
Manage the day-to-day operations of the collection team, including scheduling, training, and performance management.
Conduct regular meetings with the agency and field collection team to review progress, identify challenges and provide necessary guidance.
Analyze and report on collection trends, identify root causes of delinquencies, and propose remedial actions to reduce the risk of loss.
Maintain accurate records of all collection activities and ensure that all data is up to date and relevant for decision making.
Provide regular reports to the senior management on collection performance, risks, and opportunities.
Develop and maintain strong relationships with clients, particularly NBFCs and Banks, and ensure their collection activities are executed as per the agreement.
Coordinate with clients to understand their collection needs and provide timely solutions to address their concerns.
Qualifications:

Bachelor's degree in finance, accounting, or a related field.
Proven experience of at least 5 years in managing collections or credit control operations.
Strong analytical and problem-solving skills.
Excellent communication and negotiation skills.
Ability to work independently and as part of a team.
Strong leadership skills and ability to manage and motivate teams.
Proficient in using MS Office applications, particularly Excel and PowerPoint.
The Collection Manager will play a crucial role in ensuring the timely recovery of outstanding payments from clients, particularly NBFCs and Banks. The manager should have excellent communication and negotiation skills, strong leadership skills, and the ability to manage and motivate teams. The manager should also have a strong analytical and problem-solving mindset to identify areas of improvement in the collection process and propose remedial actions to enhance collection capabilities. Additionally, the manager should have a deep understanding of the collection process in NBFCs and Banks and develop strategies to optimize the collection process.

Job Types: Full-time, Regular / Permanent

Salary: ₹500,000.00 - ₹600,000.00 per year

Benefits:

Paid sick time
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Performance bonus
Yearly bonus
Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Current Company working
CURRENT CTC
EXPECTED CTC
NOTICE PERIOD
REASON FOR LEAVING
Experience:

total work: 5 years (Required)
Expected Start Date: 15/04/2023