Cluster Revenue Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions oftravellerswho stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Cluster Revenue Manager is responsible for meeting, exceeding and maximizing the revenue potential goal of the hotel. This rolemaximizes occupancy and room rates at all times, implementing an effective rate structure and maintaining a consistently high standard of operation and customer service within the group, and individual reservations departments. He / she has a direct line of authority over all Reservations Sales Agents within the hotel and a liaison role with Sales and all other departments.

What will I be doing?

As the Cluster Revenue Manager, you will be responsible for performing the following tasks to the highest standards:

Ensure successful commercial strategy is laid out in terms of hotel product (rooms, banquet, restaurants) availability.

Adjust strategy according to market trend to achieve a maximization of rooms sales and revenue for the hotel.

Assist the Commercial Director to finish all departments revenue budgets.

According to hotel reservations, complete the weekly and monthly rolling forecast.

Organize the weekly revenue meeting, making sure all sales strategies are executed and supervise sales and marketing actions.

Ensure that the department operates with a sales attitude and all personnel are aware of sales opportunities within the hotel that will assist with the maximization of revenue.

Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries.

Apply an aggressive overbooking policy and educate team to accept through benefits of results achieved, adhering or escalating to the Regional Revenue Manager if overbooking decisions are too soft or aggressive.

Maintain a consistent selling strategy acrossIDeaSYield, Fidelio Front Office, Delphi and HILSTAR, ensuring maximum use of availability controls in all systems.

Maintain accurate ongoing records of controls applied to all systems.

Evaluate the daily revenue and market confidence, giving suggestions of price and strategy