Cluster Head - Dairy
Published date: 2024/01/10
- Location: Surat, Gujarat, India
Job Description :
Business development To achieve budgeted business targets of the region assigned by the management across all parameters i.e. Business, Portfolio& Portfolio quality, housekeeping &cross sell. Provide strategy and plan for meeting targets/ objectives provide guidance and direction on various parameters of business so that targets are met. Portfolio quality in terms of NPA Control. Work towards balanced business growth vis-a-vis products, credit policies and local requirements of the region across varied geographies and to achieve planned asset growth Customer service&Competition Analysis Delivering unmatched customer service. Understanding the products/ processes of competition and suggesting customized product offerings by taking up with appropriate product teams. To start business in new locations for generating business from untapped areas. Retention of existing customers from competition by delivering exceptional service Team management Working together with Product Team and Credit for exploring new opportunities and ensuring we cover most of the potential areas well and are competitive in the market place. Analysis of MIS. Analysis of performance of all channels including RM's, SOs, BCs. Stress on performance driven culture. Motivating for regular training as per team's requirement to enable them to perform as per their capabilities. Promoting team culture so that everyone works as a team Recruitment and training of staff to ensure staff is exposed to skill based, product knowledge based and Operational knowledge based training Others Undertaking Marketing Activities Branch visits Leadership in propagating the 'One Bank' objective Communication of Senior Management directives down the line Providing constructive feedback/solutions for customer/business issues Any other task assigned by seniors from time to time.
Skills
Sales and Influencing Skills
Banking Product & Process Knowledge
Planning and Organizing Skills
Communication
Knowledge of Competition & Current trends in financial Industry.
Leadership / Team management
5.00-6.00 Years
Business development To achieve budgeted business targets of the region assigned by the management across all parameters i.e. Business, Portfolio& Portfolio quality, housekeeping &cross sell. Provide strategy and plan for meeting targets/ objectives provide guidance and direction on various parameters of business so that targets are met. Portfolio quality in terms of NPA Control. Work towards balanced business growth vis-a-vis products, credit policies and local requirements of the region across varied geographies and to achieve planned asset growth Customer service&Competition Analysis Delivering unmatched customer service. Understanding the products/ processes of competition and suggesting customized product offerings by taking up with appropriate product teams. To start business in new locations for generating business from untapped areas. Retention of existing customers from competition by delivering exceptional service Team management Working together with Product Team and Credit for exploring new opportunities and ensuring we cover most of the potential areas well and are competitive in the market place. Analysis of MIS. Analysis of performance of all channels including RM's, SOs, BCs. Stress on performance driven culture. Motivating for regular training as per team's requirement to enable them to perform as per their capabilities. Promoting team culture so that everyone works as a team Recruitment and training of staff to ensure staff is exposed to skill based, product knowledge based and Operational knowledge based training Others Undertaking Marketing Activities Branch visits Leadership in propagating the 'One Bank' objective Communication of Senior Management directives down the line Providing constructive feedback/solutions for customer/business issues Any other task assigned by seniors from time to time.
Skills
Sales and Influencing Skills
Banking Product & Process Knowledge
Planning and Organizing Skills
Communication
Knowledge of Competition & Current trends in financial Industry.
Leadership / Team management
5.00-6.00 Years
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