Cloud Support Engineer Dehradun

A Cloud Support Engineer at Rubico will be essential in administering and managing the cloud-based hostings. The Cloud Support Engineer will require troubleshooting, cloud hosting-related technical issues, and providing software support and solutions to employees and clients. It also requires a good understanding of Linux.

Responsibilities

• Handle all the server roles such as DNS, Web Server, Database Server, etc.

• Manage cloud hosting servers, and services installed on those servers.

• Communicate with cloud hosting support for technical queries.

• Work on hosting servers to create/update sites and install new software/services.

• Manage and control server(s) via SSH.

• Configure file permissions for various websites.

• Maintain prevention plans to keep websites secure from hacking attempts.

• Regular documentation on server and network policies and protocols.

Requirements

• 4+ years of experience working on cloud hosting environments

• Experience and knowledge of managing Linux-based hosting servers (Eg. AWS EC2 instances).

• Experience in Code Repositories Management (Eg. Git).

• Have a good understanding of managing systems and services on cloud providers like AWS or GCP

• Sound understanding of working on different Linux distributions like Ubuntu, Centos, Debian, etc

• Good understanding of web servers (Apache, Nginx, etc), SQL databases & PHP/Node.js/Python installation as well as configuration

• Command-line tools knowledge (Eg. SSH, Bash)

• Experience in any scripting language (Bash scripting, python, etc)

• The candidate should be proficient in troubleshooting OS and network-related issues with good interpersonal communication and presentation skills.

Good To Have Skills

• A basic understanding of DevOps concepts can be a plus

• Experience/Knowledge of Monitoring Services for hosted systems (Eg. Datadog, New Relic, etc.)

• DNS management experience.

• Development experience using LAMP architecture.

• G Suite Management.

• Good Communication Skills