Cloud Service Operations Engineer

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Your Team
• You will be part of team responsible to execute the technical deliverables of the PTC Cloud delivery functions and create innovation for the PTC Cloud Portfolio Solutions
• Members of the Cloud Technical Track combine strong PTC product knowledge and Public Cloud expertise and security standards to meet or exceed customer expectations.
• This team based in Gurgaon works closely with cross-functional group of professionals across the globe.

Day to Day activities.
• Demonstrates ability to install PTC Application Software and its supporting approved 3rd Party Software (for example COGNOS, Solid Works, etc.), and resolve related issues independently.
• Exhibit independence and though leadership when installing customer change packages.
• Validate the compatibility of PTC Application and its supporting 3rd Party Software
• Define the optimal procedure to install or deploy PTC Applications and its supporting 3rd Party Software.
• Independently resolve issues and makes decisions pertaining to the configuration of PTC Applications and its supporting 3rd party software to optimize performance by exhibiting independence for resolution of issues and proactively making configuration changes.
• Rehost or refresh environments (data and application configuration) from target to source environments.
• Learn how to setup and configure LDAP and SSO