Cloud Contact Center
Published date: 2024/01/10
- Location: Bangluru , Karnataka, India
5+ years Cloud PBX and Call Center experience
Relevant cloud Contact Center platforms include:
• Nice InContact or CxOne (required)
• Genesys Pure Cloud (plus)
• Goto Connect (plus)
PBX Experiences Include:
• User administration
• Call routing administration
• IVR Support
• Call Recording
• MACS
Required Skills
• Ability to work independently
• Excellent Customer Service skills
Relevant cloud Contact Center platforms include:
• Nice InContact or CxOne (required)
• Genesys Pure Cloud (plus)
• Goto Connect (plus)
PBX Experiences Include:
• User administration
• Call routing administration
• IVR Support
• Call Recording
• MACS
Required Skills
• Ability to work independently
• Excellent Customer Service skills
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