Client Servicing Manager

About 5W1H:

We are a Creative & Media Advertising Company, founded by two awesome young entrepreneurs with a vision to become India’s youngest, biggest and the best Creative & Media Advertising Company of this decade.

5W1H is not just a name, but a formula to seek deeper answers. We use this methodology of 5W’s (Who, What, Why, When & Where) and 1H (How) as a tool to Question Everything, challenge the status quo & think outside the box to bring the vision into a reality.

Our Core:

Branding and Design - We work with clients to put words and imagine visuals that define the brand purpose. We set creative guidelines for the brand universe.

Brand Strategy and Solutions - We develop business strategies for brand growth. We use technology and creative idea to reimagine a simple and meaningful consumer journey.

Integrated Campaigns - We bring the brand purpose to life through impactful work across all communications touchpoints that adds meaning to the lives of customers.

Performance Marketing - We combine brand stewardship with data science and execution to deliver conversion-focused marketing solutions.

About The Role:

We’re looking for a Manager - Operations to take full ownership of our strategy, account planning, and campaigns that support our next exciting stage of growth. Reporting to the top management, you’ll lead the advertising functions for our clients, as well as become a core member of 5W1H’s Team.

As a seasoned advertiser and leader with experience in advertising, content marketing, creative strategy, and performance marketing, you’ll build on the successes of our growth team. You’ll be a critical driver of 5W1H’s success in acquiring customers, retaining, and growing our team. Most importantly, you’ll play a pivotal role in delivering our clients a branding solution that helps them go beyond.

What You’ll Be Doing:
• Effectively develop a holistic, Business & Creative strategy with curated content that includes demand generation, brand, lifecycle, product marketing, content marketing, partnerships, and any other programs deemed necessary.
• Understand market and consumer trends, competitive landscape, and themes with Storytelling & Copywriting.
• Work directly with Design, Copy, Media, and Tech teams to deliver on growth objectives and consistent consumer experience.
• Lead, coach, and expand the internal advertising team as you create alignment and set priorities while developing the team to their full potential.
• Measure Business Projections initiatives to demonstrate contribution to growth of Client’s business objectives while providing actionable insight on a consistent basis.
• Content & Campaign Strategy, Account Planning, P&L Management & Overall Operations will be the core task.

What You’ll Need:
• 4+ years’ experience in advertising (creative advertising experience is a mandate)
• Creative & Strategic Thinking Skills
• Content & Script Writing Skills
• Research savvy with a keen observation & understanding of the targeted
• audience
• Articulative & well-spoken in English & Hindi, both written & verbal
• Post-Secondary education in related field, with proficiency in MS Office (Word,
• Excel, PowerPoint)
• History of developing, inspiring, retaining, and coaching high performing
• marketing teams to drive attainment of ambitious company objectives
• Proven strategic marketer, but also a hands-on leader who’s willing to embody a make-it-happen mindset
• Advertising exposure and expertise in the BFSI, FMCG, Sport Nutrition and F&B Industry

What’s In It For You?

We are on a mission to bring India’s best Creative and Solution minds all under one roof, to provide brands with awesome brand building experience like never before!
• Flexible Office Timings (Work From Office)
• Holidays & Sick Leaves – Company-wide 20 vacation days, 5 sick leaves, Period
• wellness day for Women, Extended year-end holidays, Festive celebrations,
• holidays and more!
• Level Up Contests – Achieve Health & Fitness Goals and Win Awesome Rewards
• Reach Your Goals – Annual assessments with Performance-based Salary
• Increments
• Provident Fund Contributions
• Learning & collaborative environment
• Salary paid in a timely manner

We are a People First Company and Our Top priority is the well-being of our Employees. You will be working with highly ambitious, driven, over achievers & growth mindset individuals. We strive to create work that adds value to people’s lives, creating an Impact. Aiming for the best creative leads us all. We take utmost pride in the quality and integrity of our work.

We've been told we're one of the best learning and most innovative places to work, and we take that to heart. Sound like the kind of place you'd like?

We'd love to meet you