Client Servicing Lead

Lead – Account Planning & Client Servicing

Looking for active and energetic marketing professional with excellent communication skills and

team management skills with 6-10 years of work experience. The Candidate must have online and

offline marketing experience with an Advertising agency, preferably Healthcare background.

Role Objective:

The Candidate will be expected to lead a team of client facing/client servicing for

carrying out Marketing for the services/ departments offered by the client.

Role & Responsibilities:

1.1. To systematically drive the brand positioning and brand value for the clients with strategy and

execution, working closely with the clients & internal teams

1.2. Responsible for working with clients to ensure that their needs are properly communicated to

the Content, Creative, Digital and Branding teams.

1.3. Develop monthly activity calendars in alignment with the strategy/positioning / feedback from

stakeholders to promote the centres/services.

1.4. To ensure the Account Planning that drives the strategic direction of each campaign, and

ensures the creative work not only fits the brand but is also strategically focused.

1.5. Responsible for planning and execution of Marketing & Activity Calendars for designated

specialties across all mediums, with ATL, BTL & Digital activation.

1.6. Work closely with internal Creative, Content, Digital, Media Buying, Website/SEO, PR to ensure

consistent Communication and activities as per the Planners.

1.7. Responsible for the assigned clients and achieving set KRAs, client satisfaction and retention.

1.8. Responsible for the performance of the client's brand marketing efforts across mediums. Work

closely with the support teams to ensure the deliverables and targets are met.

Profile of the person:

- Sharp and Quick in understanding

- Getting things moving/done

- Ability to handle Pressure and deliver as per TATs

- Understand Marketing and Branding

- Strong Communication - verbal and written

- Willing to stretch

- Responsible and Disciplined

-Thorough knowledge of PowerPoint and Excel.

Qualifications:

MBA Marketing from reputed B School with relevant experience