Client Servicing Executive

About Chtrbox

Chtrbox is India's leading influencer marketing company, connecting brands and social media influencers to tell epic stories. We have engineered hundreds of campaigns with thousands of India’s top influencers, content creators and bloggers to reach and engage millions of consumers. Chtrbox leverages the latest technology with the art of creative strategy to build award-winning influencer content, campaigns and results. Chtrbox is combined effort of an A-team who are keen to evolve the way digital advertising is done: founded by Pranay.

Pranay (previously co-founder of LetsIntern.com & Youth:ink) and Rohit Raj & Varun Duggirala (founders of TheGlitch) are the founding team behind Chtrbox, with Roshan Abbas (MD, Encompass) and Gaurav Kapur (TVpersonality and host of Breakfast of Champions) as principal investor partners. In 2021, Chtrbox was acquired by QYOU Media, who operates India’s fastest growing Hindi TV channel as well as an award-winning influencer marketing division in the US.

About The Role

We've been doing great work and are growing - we're hiring across roles, including awesome folks to grow our Client Servicing footprint. For this role, you will grow while delivering on the following responsibilities:
• Provide regular updates to clients on the progress of the campaigns that directly affect each client
• Develop open and effective channels of communication with each client that can be employed by other departments as well
• Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
• Become the reliable point of contact for each customer that is required to establish a strong business relationship
• Build strong creator-led plans leveraging Chtrbox’s data driven solutions & network
• Responsible to support revenue growth via building large partnerships / relations with brands & agencies for their influencer marketing work
• Build relevant, intelligent & compelling marketing collateral & communication to position
• Chtrbox's benefits to India’s top business decision makers

What will come in handy:

• A minimum of 1-2 years working in talent relations/influencer management (onboarding and/or account management) with an influencer marketing company, talent agency, film house or relevant content provider/creator.

• You’re a professional communicator with solid negotiation skills

• You’re persistent! If someone says no, you keep knocking (but with a creative / better approach, we hope!)

• You care. If your talent is facing an issue, you handle it - during weekends, the middle of the night – do what it takes to deliver delight.

• MOST IMPORTANTLY, you are willing to work really hard and learn a lot!

Think you’re a good fit? Please send your CV to sakshi@chtrbox.com