Client Servicing Executive

Purpose of the role:

The overall objective of this position is to ensure that client requirements are addressed in a timely and satisfactory manner through co-ordination with internal project management and delivery teams. The candidate will be responsible for overseeing and driving the process from a client brief to proposal creation to the successful execution of the project. This will be a client facing and internal co-ordination heavy role.

Key responsibilities:

Some of the key responsibilities include, but are not limited to:
• Understanding the client’s brief from an objective and outcome perspective and helping the team understand and appreciate the same.
• Working with the internal team(s) to build a proposal that meets the client’s requirement within the stipulated time frame.
• Developing quotes and pitching the proposal, wherever required, with an intent to win
• Collaborate with internal teams to ensure that the client requirements are executed as per the commitment this includes creating and sharing briefs, reviewing deliverables, negotiating cost and timelines
• Ensuring on time invoicing and collection

Skills, Educational qualification, Experience and who you are:
• You have 2-3 years of experience in client servicing in any events/digital/marketing agency
• You have a good understanding of BTL marketing and have worked with an events/digital/lead generation agency
• You enjoy seeing and growing sales numbers and have hunger to grow business/account
• You enjoy solving customer problems
• You have excellent organization and communications skills and ability to influence
• If you have worked with tech clients, you get an extra point :)
• You have a full-time MBA or PGDM in Marketing or related disciplines
• Above all, you have a deep desire for value creation, high degree of ownership and resilience

About Kestone Global (www.kestoneglobal.com):

Kestone brings together under one roof expertise encompassing a full suite of services including AI-enabled virtual events, physical events, digital marketing, customized engagement programs, audience generation, lead generation, manpower consultancy & marketing communication solutions

Taking integrated marketing to new levels, we offer rich & value-added experience and instil fresh perspectives to solve modern-day sales and marketing challenges.

Founded in 1997, Kestone is in an enviable leadership position today. Headquartered in Delhi and with offices in Bengaluru, Mumbai, US & Singapore, our footprint covers the expanse of over 100+ districts PAN India and 20+ locations overseas. We are simply into all