Client Services Executive
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Role Description
This is a full-time on-site role as a Client Services Executive located in Mumbai. As a Client Services Executive, you will be responsible for managing business relationships with our clients, ensuring customer satisfaction and retention. This role requires you to communicate with clients to gather information and build reports that will help drive client engagement.
Qualifications
• Client Services, Business Relationship Management, and Client Relations skills
• Analytical skills to interpret data and identify trends
• Excellent customer service skills focused on customer satisfaction and retention
• Bachelor's degree in Business Administration, Sales & Marketing, or related field
• Experience in the hospitality industry is a plus
• Effective communication skills both in writing and verbally
• Ability to multitask and work proactively in a fast-paced environment
This is a full-time on-site role as a Client Services Executive located in Mumbai. As a Client Services Executive, you will be responsible for managing business relationships with our clients, ensuring customer satisfaction and retention. This role requires you to communicate with clients to gather information and build reports that will help drive client engagement.
Qualifications
• Client Services, Business Relationship Management, and Client Relations skills
• Analytical skills to interpret data and identify trends
• Excellent customer service skills focused on customer satisfaction and retention
• Bachelor's degree in Business Administration, Sales & Marketing, or related field
• Experience in the hospitality industry is a plus
• Effective communication skills both in writing and verbally
• Ability to multitask and work proactively in a fast-paced environment
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