Client Services Executive
Published date: 2024/01/10
- Location: Kochi, Kerala, India
The most important task of this role is to interact with client on regular basis. Client service executive has to keep proper coordination between client and internal departments of company. Candidate’s responsibility is to create a positive on boarding experience for a client within the limits of the company policies.
Work Activities:
1. Interact with client on regular basis through phone, emails or meetings and understand his requirement.
2. To respond quickly to client requirements in a timely and professional manner.
3. Do Ideation meetings with internal team and client to provide best possible options.
4. Implement innovative ways to keep the client engage with company and provide value for money experience to them.
5. Cultivate a solid relationship with client by creating an exceptional communication and providing a prompt service.
6. Identify new business opportunities through client referrals.
7. Keep the higher management updated and give presentation when needed
Work Activities:
1. Interact with client on regular basis through phone, emails or meetings and understand his requirement.
2. To respond quickly to client requirements in a timely and professional manner.
3. Do Ideation meetings with internal team and client to provide best possible options.
4. Implement innovative ways to keep the client engage with company and provide value for money experience to them.
5. Cultivate a solid relationship with client by creating an exceptional communication and providing a prompt service.
6. Identify new business opportunities through client referrals.
7. Keep the higher management updated and give presentation when needed
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