Client Services Analyst
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Job Description:
Job Title: Charging and Billing NCT– Analyst - EMEA – Listed Derivatives
Location: Jaipur, India
Role Description
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
• To ensure processes are performed as per defined Key Operating Processes.
• To escalates unusual activity (high or low volumes or dollar amounts, new client activity, slow systems, delayed approvals).
• Awareness of risks attached to the processes and escalation of potential risks to Team Lead.
• Contribution to intra and end of day monitoring of process checkpoints. To Investigate and provide guidance on issues experienced by the team members.
Your skills and experience
• Perform Total Equity reconciliation which include Trade/Cash/Position/Commission and Fees.
• Raise P&L & Client adjustment requests timely & post adjustments in GMI as and when required.
• Investigate/follow up and fix the breaks/issues in a timely manner working with different stakeholders and perform root cause analysis.
• To ensure tasks are performed as per defined Key Operating Procedures.
• Ensure timely completion & delivery of all tasks,
• Escalate potential risks timely.
• Willingness to be flexible in working in different shifts.
• Good communication and interpersonal skills
• Willingness to take on responsibility and learn new tasks
• Sound desktop PC skills including Microsoft Office ( especially MS excel)
• Ability to work quick and accurately, even under tight deadlines
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
Job Title: Charging and Billing NCT– Analyst - EMEA – Listed Derivatives
Location: Jaipur, India
Role Description
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
• To ensure processes are performed as per defined Key Operating Processes.
• To escalates unusual activity (high or low volumes or dollar amounts, new client activity, slow systems, delayed approvals).
• Awareness of risks attached to the processes and escalation of potential risks to Team Lead.
• Contribution to intra and end of day monitoring of process checkpoints. To Investigate and provide guidance on issues experienced by the team members.
Your skills and experience
• Perform Total Equity reconciliation which include Trade/Cash/Position/Commission and Fees.
• Raise P&L & Client adjustment requests timely & post adjustments in GMI as and when required.
• Investigate/follow up and fix the breaks/issues in a timely manner working with different stakeholders and perform root cause analysis.
• To ensure tasks are performed as per defined Key Operating Procedures.
• Ensure timely completion & delivery of all tasks,
• Escalate potential risks timely.
• Willingness to be flexible in working in different shifts.
• Good communication and interpersonal skills
• Willingness to take on responsibility and learn new tasks
• Sound desktop PC skills including Microsoft Office ( especially MS excel)
• Ability to work quick and accurately, even under tight deadlines
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
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