Client Service Representative (US Voice Process)
Published date: 2026/11/07
- Location: Ahmedabad, Gujarat, India
Answers incoming customer calls regarding product problems, service questions, and general client concerns.
Identify the needs of customers, resolve issues, and provide solutions.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Maintain good customer relations.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers.
Identify the needs of customers, resolve issues, and provide solutions.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Maintain good customer relations.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers.
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