Client Onboarding_Incremental Implementation Team Leader

Published date: 2024/01/10
  • Location: Bengaluru , Karnataka, India
Job Responsibilities:
Be accountable for managing Client Implementation, Technical Integration by Operations and relationships with Internal Partners
Manage extensive portfolio of in-flight deals, track and monitor progress on requirements and diligently follow up with stakeholders to clear dependencies
Ownership, escalation and resolution of risk issues when they occur in a timely manner
Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
Contribute to the overall Client Implementation process which enables the team to function as one unit
Manage expectations by establishing timelines to manage documentation requirements
Exhibit ownership of Implementation experience and client satisfaction
Be cognizant of the process updates and internal communication
Demonstrate creative problem solving and solid judgment/decision making
Exhibit adherence to policy and procedures and exceed established Service Level Agreements
Required Qualifications, Skills and Capabilities:

Graduates with minimum of 4 to 6 years of experience
Project management skills to manage multitude of requirements for a full array of treasury service products
Demonstrate problem solving ability through interaction with internal business partners
Exceptional verbal and written communications skills. Ability to negotiate and people-oriented skills. Communication is paramount
Ability to independently manage conflict and mobilize internal resources to resolve issues
Knowledge of Treasury Service & Commercial Bank Products and Operations will be an added advantage
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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Company Name: JPMorgan Chase Bank, N.A.

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