Chat / Voice Process Analyst- Imm. joiners-Chandigarh ...

Job descriptionFREE JOB PLACEMENT!Job title: Technical Support/Senior technical associate / Process Analyst / Voice / Non Voice / Blended ProcessAbout the Role· All processes are Voice , non-voice and Blended Process· You will be interacting with clients and customers using computers and internet extensively· Would be working on web-based applications· Would be viewing and capturing details on systemFor more informationContact HR Nisha@7415025071 {Call or Watsapp }What we expect from you· Graduate / Post-graduate BBM, BBA, BA, MBA, B com, M com graduates and Post Graduates with no back logs. BE, B Tech, MSc, BCA, BSc IT etc. (2021-2022 pass outs) Graduation & PG· Should have copies of all semester original marks sheets· Work experience should be 0-1 years. For experienced candidates, preferred work experienceshould be from an international BPO / KPO· Good communication and Analytical skills· Proficiency in tools such as MS Word and Excel· Ability to work collaboratively in teams; along with turning around work of professional quality within set deadlines· Your Aadhar card must be updated with your active phone numberProtocols to be followed:· Candidate must be fully vaccinate and should carry vaccination certificate along with the resumePerks and Benefits:· 6 days working, Rotational Week OFF· Work from Office· Work Location: Chandigarh & MohaliProblem Solving Skills: * Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned * Ability to approach problems logically and rationally * Action oriented and self-disciplined * Organized and detail-oriented * Ability to quickly and effectively prioritize work time in various departments to meet business need * Ability to maintain composure in highly escalated situations * Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.Qualifications RequiredMinimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.Knowledge and Skills RequiredCommunication Skills: * Excellent communication skills (written and verbal) * Ability to communicate correctly and clearly with all customers * Excellent documentation skills * Good comprehension skills ability to clearly understand and state the issues customers present * Ability to concentrate follow customers issues without distraction to resolution * Good composition skills ability to compose a grammatically correct, concise, and accurate written response * Work successfully in a team environment as well as independentlyNO CHARGES AT ANY STAGEFREE TO CALL AT 7415025071 (WHATSAPP)********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********Job Type: Full-timeSalary: ₹27,000.00 - ₹35,000.00 per monthSchedule:Day shiftEvening shiftFixed shiftFlexible shiftMonday to FridayMorning shiftNight shiftRotational shiftUK shiftUS shiftWeekend availabilityWeekend onlySupplemental Pay:Performance bonusShift allowanceExperience:total work: 1 year (Preferred)License/Certification:ITI Welder (Preferred)Speak with the employer+91 7415025071