Chat Support Executive - Required English Fluency ...

Job Description:
We are looking for a diligent and highly organized Email/Chat/Voice Process associate to join our team in Ahmedabad.

The Email/Chat Process Associate will be responsible for:
• Responding to inquiries from international customers in a professional and timely manner
• Answering customer questions and providing product information
• Investigating and resolving customer complaints/issues
• Maintaining customer databases and updating customer records
• Providing feedback and updates to management in regards to customer interaction
• Following up with customers to ensure satisfaction

Required Profile:
• Must be Graduate (In any stream)
• Proficiency over English is must
• Fresher/Experience both can apply
• Experience in CSE is a plus

Interested candidate can call/WA on : 9993688280

Job Types: Full-time, Permanent, Fresher

Salary: Up to ₹34,000.00 per month

Benefits:
• Health insurance
• Paid sick time
• Provident Fund

Schedule:
• Day shift
• Fixed shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• US shift
• Weekend availability

Supplemental pay types:
• Commission pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Required)

Language:
• English (Required)