Chat Support Executive
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
ROLE AND RESPONSIBILTITY
Customer Care Specialist must possess excellent English verbal and written communication skills.Must have Customer Centric approach.Experienced Candidates (1-3 Years) are preferredExperience in International Customer Care Domain will be an added advantage and preferredEducational Qualification: Any DegreeSalary is negotiable as per the experience and skill set.To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.To ensure accurate information being provided with appropriate resolution.To maintain queue levels to agreed targets levels
SKILLS
Compassion, so that customers are able to sense that you really care about themSparkling conversation manner to make customers feel like you can relate to themCool head under pressure to handle the easy and hard times'Can do’ attitude and be willing to do and be your best every dayConfidence to establish common ground, draw strength from setbacks and influence others
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shiftMorning shiftRotational shift
Ability to commute/relocate:
Vikaspuri, New Delhi - 110018, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
total work (Required)
Speak with the employer
+91-XXXXXXXXXX
Customer Care Specialist must possess excellent English verbal and written communication skills.Must have Customer Centric approach.Experienced Candidates (1-3 Years) are preferredExperience in International Customer Care Domain will be an added advantage and preferredEducational Qualification: Any DegreeSalary is negotiable as per the experience and skill set.To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.To ensure accurate information being provided with appropriate resolution.To maintain queue levels to agreed targets levels
SKILLS
Compassion, so that customers are able to sense that you really care about themSparkling conversation manner to make customers feel like you can relate to themCool head under pressure to handle the easy and hard times'Can do’ attitude and be willing to do and be your best every dayConfidence to establish common ground, draw strength from setbacks and influence others
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shiftMorning shiftRotational shift
Ability to commute/relocate:
Vikaspuri, New Delhi - 110018, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
total work (Required)
Speak with the employer
+91-XXXXXXXXXX
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