Chat Process Customer Support BPO In Hanumangarh | Work...
Published date: 2024/01/10
- Location: Hanumangarh, Rajasthan, India
We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment
Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment
0 page views
Related listings
-
International BPO Voice ProcessBPOHiring FOR International Process Amazon retailer North America Location: JAIPUR Graduate fresher/Experience Must have Excellent English coms Rotational Night shift Call for Job/Whatsapp CV NASREEN-7045248379 SHUBHAM 8452096487 NISHA 7045174199 Requir...2026/11/10
-
Customer Support Executive Technical Support Fresher BPO...BPOWe are hiring for Voice/Non voice/ Email /Chat domestic and international process for BPO/customer support and Seller support executive, technical support associate. Requirements: candidate must be fluent in English Language. Qualification: Undergrad...2026/11/10
-
JOBS JOBS Back Office Executive for Jaipur locationBPORequired Candidate profile: • Fresher & Exp (Both Can Apply) Good Typing Speed Good Communication Skills Comfortable with Shifts Timing's Both Side Free Cabs Immediate Joiner's Perks and Benefits: -5 days a week Tuesday to Saturday fixed off Sund...2026/11/10